Privacy Policy — Jaya7 Is Always Vigilant in Protecting Your Information

Jaya7 (jaya7.bio) is one of Bangladesh's most trusted online gaming platforms. Protecting your privacy is not merely a legal obligation for us — it is an ethical responsibility. This Privacy Policy explains how Jaya7 collects your personal information, why we collect it, and how we keep it secure.

By using the Jaya7 website or mobile app, you are considered to have read and agreed to this Privacy Policy. If you disagree with any part of this policy, please refrain from using our platform and reach out to our support team.

This Privacy Policy is written in plain, accessible language so that users in Bangladesh can easily understand it. We believe transparency is the foundation of trust.

Jaya7 collects information from you in two ways — what you provide directly, and what is automatically gathered as you use the website.

Information You Provide Directly:

• Full name and date of birth (for age verification)
• Email Address & Mobile Number
• Mobile banking account details (bKash, Nagad, Rocket)
• National ID or Passport Number (for KYC verification)
• Profile photo (optional)

Automatically Collected Data:

• IP Address & Device Type
• Browser type and operating system
• Time spent on the website and pages visited
• Gaming History & Transaction Records
• Cookie & Session Data

Jaya7 uses your information only for specific, defined purposes. We never collect or use data beyond what is necessary. The purposes are clearly outlined below:

• Account Management: For registration, login, and profile updates.
• Payment Processing: For safe and secure deposits and withdrawals.
• Identity Verification: To complete the KYC process and prevent fraud.
• Support Services: To resolve your complaints and queries promptly.
• Security Assurance: To identify suspicious activity.
• Promotions & Bonuses: To send you relevant offers (with your consent).
• Legal Compliance: To comply with applicable laws and regulatory requirements.

Jaya7 never sells your personal information or shares it with third parties for commercial purposes. However, limited sharing may occur in the following circumstances:

• Payment Processors: Required information shared with bKash, Nagad, or Rocket to process mobile banking payments.
• Game Providers: With relevant software companies for the operation of licensed games.
• Law Enforcement: When required by a court order or legal obligation.
• Anti-Fraud Organizations: To detect money laundering or fraud.

In the event of a business partnership or acquisition involving Jaya7, your information may be transferred to the new entity, but the protections under this Privacy Policy will remain in effect.

Jaya7 uses cookies to enhance your experience on the website. Cookies are small data files stored in your browser.

Types of cookies we use:

• Essential Cookies: To maintain your login session and ensure site security — the site cannot function properly without these.
• Performance Cookies: Helps us understand which sections of the site are most frequently used.
• Functionality Cookies: To remember your preferences (language, theme, etc.).

You can disable cookies through your browser settings, though doing so may affect certain features of the site.

Jaya7 employs industry-leading security measures to protect your information:

• 256-bit SSL/TLS Encryption: For all data transmissions.
• Multi-Factor Authentication: An additional layer of security for your account.
• Firewall & Intrusion Detection: To prevent unauthorized access.
• Regular Security Audits: Audited by independent third-party experts.
• Data Backup: Regular backups to prevent data loss.

As a Jaya7 user, you have the following rights regarding your personal data:

• Right to Access Your Data: You may request to know what information we hold about you.
• Right to Rectification: You can request corrections to inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you may request the deletion of your data.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Object: You can opt out of marketing communications.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days. Note that certain data may be required to be retained for a specified period due to legal or regulatory obligations.

Jaya7 strictly prohibits access to the platform by anyone under the age of 18. We do not knowingly collect any information from minors.

• Date of birth is verified at the time of registration.
• Proof of age documentation may be requested in suspicious cases.
• Any account found to belong to a minor will be immediately suspended.

Jaya7 may update this Privacy Policy from time to time. In the event of significant changes, we will post a notice on the website and make reasonable efforts to notify you at your registered email address.

The "Last Updated" date at the top of this page will always reflect the latest revision. Continued use of our services after any changes constitutes acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please contact us:

• Live Chat: 24/7 live support available.
• Email: [email protected] (typically responds within 24 hours)

We treat every request or concern regarding your personal data with the utmost seriousness.